adminM-KOPA is a rapidly growing financial technology company that provides millions of underbanked African customers with access to life-improving products and services. We are pioneers of the pay-as-you-go solar energy model for off-grid homes, and today, we have transformed into one of the most advanced connected asset financing platforms operating around the world. The company empowers a diverse customer base by enabling them to make progress in their lives through innovative financial solutions.
We are hiring for:
Job Title: Senior Product Manager.
Location: Lagos.
Contract Type: Full-Time
Division: Technology, Retention Group, & Product Management.
Job Overview
- Working as a senior product manager in our retention group offers the chance to collaborate with very talented groups of in-house engineers, designers, and data scientists to solve real-world problems that have a huge scale of impact across Africa.
- Retention is responsible for retaining our customers by continuously providing them with life changing products such as cash loans, insurance, and buy-now-pay-later products.
Job Responsibilities
- Digital Financial Services: We are dedicated to offering our customers financial services, such as cash loans, through our M-KOPA App and across our key markets.
- Eligibility: Collaborate with data scientists to implement real-time eligibility decisions, enabling M-KOPA to determine if a customer is eligible for financial services.
- Identity: Responsible for ensuring M-KOPA users can seamlessly and securely authenticate across our suite of apps.
- Fraud: Work as a team to identify fraud and malicious intent while protecting users.
- Customer Interactions: Responsible for direct interactions with customers, including the native Android app, SMS, and USSD services.
Job Requirements
Your application should include:
- Proof of data-driven product development leading a squad.
- Success with collaborations across cross-functional team members.
- Deep customer data management experience.
- Solid analytics and dashboard skills.
- Achievements in building and launching B2C Fintech products.
- Success in one of our African markets.
- Travel Expectations.
- Mentoring experience.
Application Closing Date
Unspecified.
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