Relationship Officer, Corporate and Commercial Banking at First City Monument Bank Limited (FCMB)

    First City Monument Bank Limited (FCMB) is a comprehensive banking group in Nigeria providing retail, corporate, and investment banking services to large businesses, SMEs, and individuals. Set up in 1977, FCMB was the first Nigerian bank founded without government or foreign support. The bank is dedicated to serving the interests of its shareholders, customers, staff, and the community at large.

    We are hiring for:

    Job Title: Relationship Officer, Corporate and Commercial Banking.

    Location: Lagos.

     

    Responsibilities

    • Prospect and onboard new relationships.
    • Mobilize liabilities (low-cost deposits as well as tenured deposits).
    • Create quality risk assets from these relationships.
    • Proactively attend to customer needs at they may arise daily.
    • Assist customers to carry out transactions (and carry out on their behalf where required) with the use of the various channels available.
    • Mobilization of profitable transactions that impact the income of the team (FX, LCs, etc.).
    • Ensure customer expectations are exceeded, making the bank the first choice in the provision of financial services.

     

    Required Competencies

    Professional Competencies:
    Core:

    • Product Knowledge – Negotiation – Communication – Understanding of CBN Monetary Policies – Credit Risk Management – Trade Finance and Documentary Credit/Collections, – Credit Analysis.

    Non-Core:

    • Budgeting and Budgetary Control – Cost Management.

    Behavioural Competencies:

    • Interpersonal relations – Initiative – Analytical ability – Decision quality & Problems.

    Organisational Competencies:

    • Attention to Detail – FCMB Ethics & Values – Continuous Learning – Drive for Results.

     

    Key Performance Indicators

    Financial:

    • Income.
    • FX Volume.
    • Low-cost deposit volume.

    Customer:

    • Net Promoter Score.

    People:

    • Staff training & development.

    Process:

    • Asset volume.
    • Share of wallet size of customers.
    • Customer Acquisition.
    • Collection Volume.

    Risk:

    • Risk Control Index.
    • 2–7 years of experience in bank sales with relevant university degree(s).

     

    Application Closing Date

    Unspecified.

     

    Method of Application

    Qualified candidates who are interested should:
    Click here to apply

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