Onsite Support Analyst at Schlumberger Limited

    Schlumberger Limited is the world’s leading provider of technology for reservoir characterization, drilling, production, and processing to the oil and gas industry. Working in more than 85 countries and employing people who represent over 140 nationalities, Schlumberger supplies the industry’s most comprehensive range of products and services, from exploration through production and integrated pore-to-pipeline solutions for hydrocarbon recovery that optimize reservoir performance.

    We are hiring for:

    Job Title: Onsite Support Analyst.
    Location: Port Harcourt – Rivers.

     

    Job Description

    • The Onsite Support Analyst is responsible for serving as a desktop support expert responsible for computer hardware, software (location-specific or global) and peripherals.
    • The Onsite Support Analyst acts as the second point of escalation for the resolution of desktop or laptop-related incidents, service requests and connectivity issues.

     

    Job Responsibilities

    • Resolves and closes incidents/service requests as per help desk procedures & allocated timelines.
    • Communicates with customer regarding incident progress.
    • Provide digital solutions using MS PowerApps, PowerBI, etc.
    • Maintains Global Asset Management database with all the required updates related to the hardware.
    • Performs IMAC (Install, Move, Add, and Change).
    • Assists in infrastructure setup & renovation project at location, including the network devices, Lenel PACs, CCTV, servers, PABX, & Lync System.
    • Coordinates spare asset inventory and maintains asset management.
    • Complies with QHSE and IT policies.
    • Ready to take on additional responsibilities; security champion, wellsite connectivity champion.
    • Manage low-risk IT projects at location.

     

    Job Requirements

    • Minimum of Bachelor’s degree in Information Technology (IT), Computer Engineering, Computer Science, or any related field of study.
    • At least 5 years of relevant experience with an IT-related discipline.
    • Experience to teams & project management.
    • Knowledge of ITIL-based IT Service Model is an added advantage.

     

    Application Closing Date

    Unspecified.

     

    Method of Application

    Qualified candidates who are interested should:
    Click here to apply online

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