Established in 2006 with a vision of fostering economic growth and educational opportunities, the MasterCard Foundation operates independently of MasterCard and is headquartered in Toronto, Canada, with key hubs in Kigali, Nairobi, and Accra. The Foundation’s mission centers on promoting financial inclusion and advancing education for young people across Africa and Indigenous youth in Canada.
With a focus on youth employment, the Foundation’s flagship program, the Mastercard Foundation Scholars Program, has supported nearly 40,000 young people by providing comprehensive educational support, including tuition, mentorship, and career services. By 2030, the Foundation plans to extend its impact by awarding 60,000 additional scholarships, emphasizing a commitment to inclusive growth and African-led economic development.
The Foundation’s initiatives are driven by the belief that empowering young people with education and opportunities is crucial for creating a prosperous future for communities and societies across Africa.
We are hiring for:
Job Title: Manager, Account Management.
Location: Lagos.
The Role
- Primary responsibility for managing the relationship at the assigned accounts and strengthening customer engagement at all levels.
- Lead and build a business development strategy for each assigned account with full responsibility for profitability.
- Engage with Mastercard cross-functional teams to design and execute tactical plans to execute the customer strategy and bring relevant business best practices.
- Leverage all Mastercard brand, sponsorship properties, products, and technological payment solutions to identify new product opportunities and develop bespoke propositions to maximize segment penetration and exceptional customer value.
- Grow Mastercard share within the assigned accounts.
- Uncover business opportunities and work with Mastercard’s cross-functional team to assess new concepts and ideas for new products that support the market strategy.
Your Responsibilities
The job holder will carry out the responsibilities detailed below in the assigned location within West African markets:
- Develop a sales pipeline, leveraging all available resources in coordination with the product development and account management teams.
- Work with customer account managers and country managers to identify opportunities to sell new products to existing customers.
- Participate in high-level, interactive conversations with key decision-makers around new or emerging product opportunities.
- Analyze customers’ existing businesses through profitability modelling, financial forecasting, and competitive analysis, and recommend opportunities for revenue growth.
- Develop long-term growth strategies to optimize mutual profitability across debit and credit business lines.
- Work with a virtual team of MC subject matter experts to strategically articulate value propositions to close new business opportunities.
- Develop financial modelling and business cases for identified opportunities.
- Execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing.
- Be the responsible “face of MasterCard” to the prospect/customer through high-level interactions with key stakeholders such as senior bank executives, country regulatory contacts, representatives of marketing and card vendors, as well as third-party processing companies.
You are the Right Candidate if You
- Possess a bachelor’s degree.
- Have comprehensive experience executing and managing sales strategies for medium- and large-sized accounts in customer/sales roles.
- Are commercially focused (revenue management and P&L experience), have strong solution selling & negotiation skills, and have a sound financial background.
- Have solid payments industry experience and knowledge of Mastercard’s core products and services, which will be an advantage.
- Possess superior interpersonal, communication, and especially sales skills.
- Self-starter, independent operator, and highly proactive.
- Have experience identifying strategic opportunities and managing multiple stakeholder projects.
Application Closing Date
18th August, 2024.