Head of Department, Business Process Management at a Microfinance Bank – Lead Enterprise Support Company Limited

    LEAD Enterprise Support Company Limited – Our client, a Microfinance Bank is hiring for the position below:

    Job Title: Head of Department, Business Process Management (BPM).

    Location: Maryland, Lagos.
    Employment Type: Full-Time.

     

    Job Objective

    • Our client, a Microfinance Bank is seeking a dynamic and experienced Head of Department, Business Process Management to lead and drive the bank’s business process management initiatives.
    • The ideal candidate will be a strategic thinker with a proven track record in process improvement, automation, and technology implementation.

     

    Duties and Responsibilities

    Process Analysis and Improvement:

    • Identify, analyze, and evaluate current business processes to identify inefficiencies and opportunities for optimization.
    • Develop and implement process improvement strategies, including process reengineering, automation, and streamlining.
    • Measure and track process performance metrics to assess effectiveness and identify areas for improvement.

    BPM Framework and Methodology:

    • Establish and maintain a robust BPM framework and methodology, aligned with industry best practices.
    • Develop and implement BPM tools, templates, and standards to ensure consistency and efficiency.
    • Provide training and guidance to staff on BPM principles and methodologies.

    Technology Implementation:

    • Evaluate and select appropriate BPM technologies and tools to support process improvement and automation.
    • Oversee the implementation and integration of BPM systems and solutions.
    • Ensure effective utilization of BPM technology to drive efficiency and productivity.

    Team Management:

    • Lead and manage a team of BPM professionals, providing guidance, mentorship, and development opportunities.
    • Foster a collaborative and high-performance work environment.
    • Recruit, hire, and train qualified BPM staff.

    Stakeholder Management:

    • Build and maintain strong relationships with key stakeholders across the organization.
    • Communicate effectively with stakeholders to ensure alignment and support for BPM initiatives.
    • Address stakeholder concerns and resolve conflicts.

    Continuous Improvement:

    • Promote a culture of continuous improvement and innovation within the organization.
    • Stay updated on industry trends and best practices in BPM.
    • Identify and implement new BPM initiatives to drive organizational performance.

     

    Job Requirements

    • Bachelor’s degree in Business Administration, Industrial Engineering, Computer Science, or a related field.
    • A Master’s degree in Business Administration or a related field is preferred.
    • Minimum of 5 years of experience in business process management, with a proven track record of successful process improvement initiatives.
    • Strong understanding of BPM methodologies and tools, such as Six Sigma, Lean, and BPM software.
    • Experience leading and managing teams.
    • Excellent analytical and problem-solving skills.
    • Strong communication and interpersonal skills.
    • Ability to work independently and as part of a team.

     

    Application Closing Date

    4th October, 2024.

     

    Method of Application

    Qualified candidates should Click here to apply online or email their CV to: lleadesc@gmail.com using the Job Title as the subject.

    You May Also Like