adminJibs-Ray Nigeria Limited, founded in 2018, is a premier recruitment and consulting firm dedicated to providing comprehensive manpower solutions to its clients. We specialize in connecting businesses with highly skilled professionals, ensuring the right fit for both the organization and the candidate. Our commitment to excellence and tailored services has made us a trusted partner in the industry, helping companies achieve their human resource goals efficiently and effectively.
We are hiring for:
Job Title: Customer Service & Billing Officer
Location: Lekki Phase 1, Lagos.
Contract Type: Full-time.
Job Responsibilities
- The jobholder will be in charge of the first contact with our patients and making sure that they enjoy an excellent patients experience during their visits to the hospital. He or she will be expected to.
- Possess sound knowledge of the hospital’s services.
- As a result, he or she will be expected to respond appropriately to all the questions patients at the Front Office may have.
- Handling patients’ complaints, enquiries, etc.
- Maintains confidentiality of patient data and conditions to safeguard health information.
- Assists patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Applies administrative knowledge and courtesy to explain procedures and services to patients.
- Facilitates communication between patients and various departments and staff.
Other Responsibilities
- Welcoming all patients with a warm smile.
- Follow-up of patients’ experiences.
- Providing impeccable service to patients in order to retain them.
- Answering questions, suggestions, and remarks from patients.
- Receiving and dealing with patient claims.
Qualifications
- Must be degree-qualified in any discipline.
- Must have completed NYSC.
- One (1) year of relevant experience would be an advantage.
- Excellent communication skills.
- Good interpersonal-relationship skills.
- Decision-making skills.
- Must be able to use the MS Office applications (MS Word & MS Excel).
Application Closing Date
15th July, 2024.
Method of Application
Qualified candidates who are interested should email their CV to: taiwo.faleyimu@vediclifecare.com using the Job Title as the subject.
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